CrossRoads Counseling is committed to protecting the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, and disclose personal information.
Information We Collect:
We may collect the following personal information:
- Contact Information: Name, address, phone number, and email address
- Demographic Information: Age, gender, occupation, and insurance information
- Clinical Information: Information about your mental health and treatment history
How We Use Your Information:
We use your personal information to:
- Provide counseling and therapy services
- Communicate with you about appointments and billing
- Comply with legal and regulatory requirements
- Improve our services and client experience
Information Sharing:
We will not share your personal information with any third parties except as required by law or with your explicit consent.
Mobile Phone Privacy:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at info@crossroadsindy.com.